Shipping Information

When you place an order through the Museum Shop your order will be prepared and dispatched within five business days.

Your order will then be shipped by courier with Shippit. Shippit will provide tracking details and updates on your order. PO Box and Parcel Locker addresses will be shipped by Australia Post.

Please note, PO Box delivery addresses are experiencing delays due to Australia Post. Street addresses are preferred and arriving quicker in the current environment.

Customers in the United Kingdom and Europe:

Unfortunately at this stage we are unable to accept and process orders from customers in the UK and Europe due to the changes coming into effect on 1 January 2021 and 1 July 2021. Hopefully we will be able to accept orders in the future. Our Songlines catalogue is exempt from VAT and can be shipped to the UK.

We hope you enjoy your new purchases when they arrive.

If you have any questions about your order please email

Museum Shop

Freecall: 1800 026 132

Phone: +61 2 6208 5222


Lawson Crescent

Acton Peninsula

Canberra ACT 2601

Open 9 - 5 except Christmas Day